Privacy Policy

Privacy Policy

Welcome to Storeti. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By using Storeti, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase on Storeti, we may collect the following types of information:

1.1 Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely by third-party payment providers)

1.2 Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

1.3 Order & Account Information

• Products purchased (electronic, physical, and personal care items)
• Order history and transaction details
• Customer support communications

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver products within 7 to 15 business days
• Manage 30-day returns and refunds
• Communicate order updates and customer support responses
• Improve our website, services, and user experience
• Prevent fraud and ensure website security
• Comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR)

For users in Portugal and the United Kingdom, we process personal data under the following legal bases:

• Performance of a contract
• Your consent
• Legal obligations
• Legitimate business interests

4. Sharing Your Information

We do not sell your personal data. We may share your information only with trusted third parties, including:

• Payment processors
• Shipping and logistics partners
• Website hosting and analytics providers
• Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it only for authorized purposes.

5. International Data Transfers

Storeti operates in Portugal, the United States, and the United Kingdom. Your information may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies to:

• Enable essential website functionality
• Remember user preferences
• Analyze website traffic and performance

You can control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and tax obligations
• Resolve disputes and enforce agreements

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to data processing
• Withdraw consent at any time
• Request data portability

California residents (CCPA/CPRA) have additional rights, including the right to know and delete personal information.

To exercise your rights, contact us at contact@storeti.com.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no online transmission is 100% secure.

10. Children’s Privacy

Storeti does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Storeti
📧 Email: contact@storeti.com

By using Storeti, you acknowledge that you have read and understood this Privacy Policy.